Total Time: 1 hour(s)

Summary: 
This course describes the importance of specifically narrowing down the problem statement. In addition, it explains the detrimental impact that bypassing this step has. It also distinguishes between different types of problems and possible methods for identifying them. Finally, it describes the Project Charter and how to create it.

Ojectives: 
After completing this course, students will be able to:
Explain reasons why projects fail
Explain the importance of having stakeholders participate in defining the problem
Explain the elements of the Definition Phase
Describe closed-ended problems and explain the approach to solving them
Describe open-ended problems and explain the approach to solving them
Define what a project charter is and explain why it is important

Topics: 
The Importance of the Definition Phase
Stakeholders
Aspects of the Definition Phase
Solving Closed-Ended Problems
Defining Open-Ended Problems
The Project Charter

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.