Total Time: 8 hour(s)

Summary: 
This course shows how to communicate and evaluate the competition in a negotiating situation.

Ojectives: 
After completing this course, students will be able to:
Develop a plan for a negotiation
Evaluate the opposition
Use language, body language, and props effectively
Take advantage of timing in negotiations
Ask the right questions to further a negotiation
Use written correspondence during a negotiation

Topics: 
Developing a Plan
Assessing the Opposition
Opening the Negotiation
Using Language
Using Body Language and Props
The Timing of Negotiations
Asking Questions
Using the Written Word
Negotiating Techniques

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.