Total Time: 4 hour(s)

Summary: 
This course provides an introduction to two resources available in e-commerce: real-time systems and data mining.

Ojectives: 
After completing this course, students will be able to:
Distinguish between a real-time system and a batch system
Explain the need for speed and storage in an e-business
Store and capture data in a data mine
Recognize the techniques for extracting or mining data
Analyze mined data and apply it to business decisions

Topics: 
Real-Time Systems
How Real-Time Can Work for You
The Data Mining Process
Benefits of Data Mining
Data Mining and Customer Service
Analyzing and Using Data

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.