Total Time: 1 hour(s)

Summary: 
This course provides information on how to take a leadership role in your department or company in developing more productive e-mail practices

Ojectives: 
After completing this course, students will be able to:
List and explain the five steps in the process of improving e-mail productivity in a work group.
Explain how to work with managers to implement improvements to e-mail productivity.

Topics: 
Change in your neighborhood
Leading the e-mail revolution

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.