Total Time: 3 hour(s)

Summary: 
This course shows learners the process for installing and starting Windows 2000 and XP Professional as well as how to troubleshoot software and hardware problems learners may encounter with an operating system.

Ojectives: 
After completing this course, students will be able to:
Install Windows 2000
Setup and start Windows 2000
Manage Windows 2000
Install Windows XP
Troubleshoot Windows XP
Determine system problems
Troubleshoot PC and printer problems

Topics: 
Windows 2000 basics
Installing Windows 2000
Windows 2000 setup and startup
Handling startup problems
Managing Windows 2000
Windows 2000 ERD and startup disks
Windows XP basics
Installing Windows XP
Troubleshooting Windows XP
Determining system problems
Handling PC and printer problems

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.