Total Time: 1 hour(s)

Summary: 
This course provides a detailed overview of telephony services, beginning with traditional PSTN services and PBX. It also discusses IP telephony technologies and standards, with a focus on the implementation of Cisco IPT networks, including equipment and best practice design considerations

Ojectives: 
After completing this course, students will be able to:
Describe voice architectures and features.
Describe Cisco IP telephony.
Identify design considerations for voice services.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.