Total Time: 3 hour(s)

Summary: 
This course provides information on how to use e-mails to communicate appropriately and effectively in a professional environment

Ojectives: 
After completing this course, students will be able to:
Identify the four communication channels and when to use each one most appropriately.
Describe common misuses of e-mail in a corporate environment.
Craft concise, effective e-mail messages.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.