Total Time: 2 hour(s)

Summary: 
This course covers communication skills and focuses on negotiation. More specifically, it covers the ways that negotiation is both an art and a science, the qualities of assertive negotiators, and the steps of the negotiation process

Ojectives: 
After completing this course, students will be able to:
Identify ways that negotiation is like a science.
Identify ways that negotiation is like a form of art.
Identify common traits embodied by assertive negotiators.
Identify the steps of the negotiation process.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.