Total Time: 2 hour(s)

Summary: 
This course describes the potential safety hazards involved in computer repair. It also explains how to provide good customer service

Ojectives: 
After completing this course, students will be able to:
Identify potential safety and environmental hazards.
Implement proper safety procedures.
Identify proper disposal procedures.
Use good communication skills with customers and colleagues.
Use professional behavior on the job.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.