Total Time: 2 hour(s)

Summary: 
This course provides techniques and procedures for diagnosing problems with computers.

Ojectives: 
After completing this course, students will be able to:
Identify the major recovery options
Enable TCP/IP
Install Remote Desktop
Describe common diagnostic procedures
Perform preventive maintenance for operating systems

Topics: 
Recovery and restoration
TCP/IP and Remote Desktop
Diagnostic procedures
Preventive maintenance

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.