Total Time: 2 hour(s)

Summary: 
This course provides valuable information about leading a team. It covers topics ranging from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance.

Ojectives: 
After completing this course, students will be able to:
Discuss the importance of leadership training
Recognize effective communication skills
Demonstrate a proficiency for managing conflict
Explain the significance of the decision-making process
Formulate an effective system of rewards and recognition

Topics: 
Developing Team-Leadership Skills
Developing Communication Skills
Developing Conflict-Management Skills
Decision-Making and Empowerment
Recognizing and Rewarding Team Performance

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.