Total Time: 52 hour(s)

Summary: 
After taking this course, the learner will be able to obtain input on improving both their own and the organization's performance. It also discusses how to obtain useful information from departing employees during their exit interviews and how to receive feedback from your superiors. It covers the importance of listening, to get the most from the speaker's concerns and ideas, as well

Ojectives: 
After completing this course, students will be able to:
Use the insights of departing employees to improve your organization.
Listen effectively.
Get feedback about your performance from colleagues and superiors.

Topics: 
Performing Exit Interviews
Listening More
Getting Feedback

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.