Total Time: 60 hour(s)

Summary: 
This course describes how assertiveness relates to stress reduction. You will learn how to respond assertively at work and in your personal life

Ojectives: 
After completing this course, students will be able to:
Describe how assertiveness relates to stress reduction.
Distinguish between passivity, aggressiveness and passive aggressiveness.
Explain the consequences of passivity and aggression.
Practice using the framework for assertiveness at work.
Explain how the use of timing and tact facilitates being persuasive.

Topics: 
Defining assertiveness
Responding assertively
Applying assertive behavior

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.