Total Time: 23 minutes

Summary: 
In this program, you'll learn the essential principles of the Six Sigma improvement process and why it has worked for so many companies. You'll also become fluent in the language of Six Sigma and its roles, methods, and tools.

Topics: 
Introduction
Why Six Sigma?
Managerial Initiative
Methods and Tools
The Tools and DMAIC
Six Sigma Roles
Summary

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.