Total Time: 16 minutes

Summary: 
Effective influence skills help you gain the commitment of others. During this program, you'll learn the Influence Edge Model and how to use it. You'll also learn how to analyze situations and choose the appropriate Push, Pull and Push/Pull behaviors to create the impact you want. In addition, you'll learn how to gain the edge needed to build more productive business relationships.

Topics: 
Introduction
Why Influence Skills?
Fundamental Factors
Push Energy
Pull Energy
Push/Pull Energy
Summary

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.