Total Time: 22 minutes

Summary: 
Establishing processes is the phase in which leaders monitor progress towards the vision, purpose and values of the organization. In this program, you'll learn the process needed in order to reach the desired end state of your strategic intent. You'll also learn the behaviors people in the organization need to display in order to maintain the strategic direction. Finally, you will learn the importance of rewards and recognition during this phase.

Topics: 
Introduction
Strategic Planning: Establish Processes
Developing a Process
Evaluate Metrics
Behaviors Needed for Discretion
Productive Conversations
Rewards and Recognitions
Summary

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.