Total Time: 24 minutes

Summary: 
The climb to the top is arduous and long. People become exhausted, frustrated and disenchanted. They're often tempted to give up. Leaders encourage the heart by carrying on. During this program, you'll learn how to link rewards with performance and identify ways to provide recognition. You'll also learn how to celebrate accomplishments. In addition, you'll learn action steps you can take to celebrate accomplishments. Based on the best-selling book, "The Leadership Challenge" by James M. Kouzes and Barry Z. Posner.

Topics: 
Introduction
The Leadership Challenge: Encourage the Heart
Link Rewards with Performance
Provide Recognition
Celebrate Accomplishments
Action Steps
Summary

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.