Total Time: 20 minutes

Summary: 
One cannot be naive about cultural differences and yet one cannot deny the similarities. That is why it is important to understand where the similarities and differences are and what they signify. During this program, you'll learn how business practices vary cross-culturally and basic taboos to be aware of. You'll also learn cultural communication styles and strategies for leading an effective teleconference.

Topics: 
Introduction
Communicating Across Cultures
Dealing with Culture
Basic Taboos
Cultural Communication Styles
Electronic Conferencing
Summary

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.