Total Time: 12 minutes

Summary: 
Influencing across cultures can help you win new customers, satisfy existing ones and make your professional reputation shine. During this program, you'll learn the difference between high and low context cultures, and how to influence cross-culturally. You'll also learn the aspects of credibility and influence, and what to do if your influencing plan fails.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.