Total Time: 19 minutes

Summary: 
A manager's ability to contribute to an organization's success is determined by his or her ability to develop employees. This program will help you learn how to develop, grow and retain talent within your organization. You'll also learn how to support employees with the five L's: listening, leveling, looking ahead, leveraging and linking.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.