Total Time: 35 hour(s)

Summary: 
This course provides the learner with answers to questions new managers often have at the start of their management career such as the biggest mistakes made by new managers, how to build successful teams, and how to effectively manage a boss

Ojectives: 
After completing this course, students will be able to:
Identify the biggest mistakes made by new managers.
Explain how to develop and motivate a team.
Identify a manager's role in conflict resolution.
Discuss ways to manage former co-workers and a boss.
Distinguish between urgent and important matters.

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.