Total Time: 3 hour(s)

Summary: 
This course provides a comprehensive introduction to the skills and duties of front-line management. The course explores the role of supervisor through best practices, expert suggestions, and practical tips that help build and maintain productive working relationships.

Ojectives: 
After completing this course, students will be able to:
Build sound human relations
Create productive working climates
Manage productive staff and teams
Communicate effectively
Delegate authority
Make sound priorties and decisions

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.