Total Time: 2 hour(s)

Summary: 
This course helps learners develop communication skills. This benefits learners by helping them make the most of their interactions with colleagues, subordinates, and supervisors.

Ojectives: 
After completing this course, students will be able to:
Communicate effectively with co-workers
Develop good listening skills
Manage interruptions

Topics: 
Communication techniques
When and how to listen
Listen aggressively and show your opinion
Conclusion and follow up
Case study: Time is money
Protecting your time
Case study: Time sensitivity

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.