Total Time: 3 hour(s)

Summary: 
This course shows learners how to handle communications and correspondence as well as how to avoid procrastination. This benefits the learner by providing concrete examples of good time management practices that are applicable to the learner's work.

Ojectives: 
After completing this course, students will be able to:
Manage the flow of paperwork
Make the most of time on the phone
Use electronic mail effectively
Handle procrastination

Topics: 
Paperwork Basics
Incoming Correspondence
Outgoing Correspondence
E-Mail
Phone Calls
Voice Mail
Procrastination
Case Study

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.