Total Time: 4 hour(s)

Summary: 
This course shows users how to resolve common site messaging and security problems

Ojectives: 
After completing this course, students will be able to:
Resolve client connectivity problems.
Troubleshoot the information store.
Resolve directory problems.
Resolve resource problems.
Resolve message delivery problems.
Resolve backup and restoration problems.
Diagnose security problems.

Topics: 
Resolving Client Connectivity Problems
Troubleshooting the Information Store
Resolving Directory Problems
Resolving Resource Problems
Resolving Message Delivery Problems
Resolving Backup and Restoration Problems
Diagnosing Security Problems

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.