Total Time: 4 hour(s)

Summary: 
This course shows users how to resolve connection problems with other sites and other mail systems

Ojectives: 
After completing this course, students will be able to:
Resolve connection problems with Lotus cc:Mail.
Resolve connection problems with Microsoft Mail.
Resolve connection problems with the Dynamic RAS Connector.
Resolve problems with the Site Connector.
Resolve connection problems with the X.400 Connector.
Resolve connection problems with Internet Connectivity.

Topics: 
Solving Lotus cc:Mail Problems
Solving Microsoft Mail Problems
Site Connectivity and Dynamic RAS
Troubleshooting the Site Connector
Troubleshooting X.400 Connector
Troubleshooting Internet Connectivity
Troubleshooting Internet Outgoing Mail

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Vista, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.