Total Time: 2 hour(s)

Summary: 
This course explains how to utilize tools and commands that can help identify problems with a Cisco router or switch, network cabling, or other network problems affecting the Physical layer of the network. These basics include using the show commands, physical tools (such as cable testers), management system software, and protocol analyzers (sniffers). The Set/Clear command set IOS, such as that used on the Cisco 5000 series switch, and the Cisco Command Line Interface (CLI) IOS, used in the Cisco 4500 series switch, are discussed.

Ojectives: 
After completing this course, students will be able to:
Describe the show commands that can be used to view the configuration and to monitor and view the statistics of Cisco interfaces
Articulate the need for Network Monitoring Systems
Understand what SNMP is and how it works with Network Monitoring Systems
Troubleshoot switched connections, switch hardware and software, VTP, ISL, and Spanning Tree Protocol configurations
Identify switch troubleshooting and configuration software
Learn which diagnostic tools to apply to VLAN configuration problems
Troubleshoot inter-VLAN routing configurations, trunk links, switches, and routers

Topics: 
Equipment for Troubleshooting
Troubleshooting with the show Command
The Cisco Discovery Protocol (CDP)
Configuration and Fault Management
Hardware Troubleshooting
Layer 2 Troubleshooting Basics
Catalyst Switch Troubleshooting Software
Remote Monitoring (RMON)
Lost Password
Switch Troubleshooting Commands

Technical Requirements: 
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.